Shipping Policy
JACQUELYN GIFTS offers shipping services from the United States to customers worldwide. Below are the details of our shipping policy:
- Shipping Destinations: We ship to most countries globally. Please check our website at checkout for a full list of supported destinations.
- Processing Time: Orders are typically processed within 1-3 business days. Processing times may vary during holidays or peak seasons.
- Shipping Methods: We offer standard and expedited shipping options. Estimated delivery times and costs will be displayed at checkout based on your location.
- Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order. All fees will be clearly displayed at checkout.
- Customs and Duties: International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Please check with your local customs office for details.
- Tracking: A tracking number will be provided via email once your order ships. You can track your package through our website or the carrier’s portal.
- Delivery Issues: If your order is delayed, damaged, or lost, please contact us at support@jacquelyngifts.com within 14 days of the expected delivery date.