{"id":13,"date":"2025-05-23T18:05:29","date_gmt":"2025-05-23T10:05:29","guid":{"rendered":"http:\/\/masssfashions.com\/?page_id=13"},"modified":"2025-05-25T23:58:42","modified_gmt":"2025-05-25T15:58:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/jacquelyngifts.com\/?page_id=13","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-880999f e-flex e-con-boxed e-con e-parent\" data-id=\"880999f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10a6b2fa color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"10a6b2fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"returns\">\n<h2>Return &amp; Refunds Policy<\/h2>\n<p>We want you to be delighted with your purchase. If you\u2019re not satisfied, you may return eligible items according to the following policy:<\/p>\n<ul>\n<li><strong>Eligibility<\/strong>: Items must be unused, in their original packaging, and in the same condition as received. Returns must be initiated within 30 days of delivery.<\/li>\n<li><strong>Non-Returnable Items<\/strong>: Personalized items, gift cards, and items marked as final sale are not eligible for return.<\/li>\n<li><strong>Return Process<\/strong>: To initiate a return, contact us at&nbsp;<span style=\"font-family: Inter, Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">support<\/span><a href=\"mailto:fashion@masssfashions.com\" style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Inter, Arial, Helvetica, sans-serif; font-size: 15px; color: rgb(51, 51, 51); transition-property: all;\">@jacquelyngifts.com<\/a>&nbsp;with your order number and reason for return. We will provide a return authorization and shipping instructions.<\/li>\n<li><strong>Return Shipping<\/strong>: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method.<\/li>\n<li><strong>Refunds<\/strong>: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Shipping fees are non-refundable.<\/li>\n<li><strong>Defective or Incorrect Items<\/strong>: If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will provide a prepaid return label and issue a full refund or replacement.<\/li>\n<\/ul>\n<p>For any questions about returns, please reach out to support<a href=\"mailto:fashion@masssfashions.com\">@jacquelyngifts.com<\/a>.<\/p>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refunds Policy We want you to be delighted with your purchase. If you\u2019re not satisfied, you may return<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":7,"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":15824,"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/15824"}],"wp:attachment":[{"href":"https:\/\/jacquelyngifts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}